Call TV Licensing on their UK customer service helpline number 0300 790 6071 to contact a representative with enquiries about how to manage your Licence or to make a payment over the phone.
About TV Licensing
Any household that watches or records live television transmissions in the United Kingdom is required to hold a TV Licence. Therefore a UK television Licence acts as an official record of payment to verify your right to receive television broadcasts, and is subject to investigation by the British Government. TV Licences also help fund the UK’s BBC television broadcasts meaning that it is also required to hold a licence when watching the service’s content online, on their iPlayer service.
TV Licensing Customer Services – 0300 790 6071
Call TV Licensing UK on their customer service telephone number 0300 790 6071 to contact a representative for enquiries regarding how to pay for your Licence before receiving it in the post. For instance callers will be able to ask whether they are entitled to a reduced fee or concessionary TV Licence before discussing the ways to pay if they would prefer a method such as making a direct debit. Alternatively callers can manage and update their TV Licence over the phone before even asking how to request a cancellation if they no longer require the service. However it should be noted that a TV Licence is needed even when viewing select terrestrial UK television via online streaming channels or on catch-up services such as the BBC iPlayer.
Reporting a Change of Address – 0300 790 6065
Call TV Licensing UK on their change of address enquiries helpline number 0300 790 6065 to inform the company that you wish to transfer your licence to a new household. For instance if you are moving home but have already paid for your TV Licence for the year then you must inform the company so that they can register your new household as eligible for television transmissions. It should be noted that UK university students also need to take out a TV Licence if they wish to watch television in a hall of accommodation.
Call Costs and Contact Hours
TV Licensing operate using 03 contact numbers meaning that you will be charged the same standard per-minute rate as any other local phone call made from a UK mobile or landline. However you may be able to contact a representative for free if you are using up any inclusive free minutes that have been offered by your service provider. The TV Licensing call centre is available 6 days a week, during the opening hours of 8:30am-6:30pm Monday to Friday and on 8:30am-1pm Saturdays.
Important TV Licence Contact Numbers
|TV Licensing Department||UK Contact Numbers||Opening Hours|
|Customer Enquiries||0300 790 6071||8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays|
|Change of Address||0300 790 6065||8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays|
|Direct Debit Customers or All-in-One Payments||0300 790 0368||8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays|
|For Payment Card Customers (Cash Plans)||0300 555 0286||8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays|
TV Licence Online Contact Form
If you would prefer to avoid the cost of making a phone call to make an enquiry or would like to register a formal complaint with the company then it is advisable to do so over the TV Licensing Online Contact Form.