You should contact PayPal on their UK freephone number 0800 358 7911 to report an issue with your online account or for over-the-phone support about the fees charged on eBay transactions.
PayPal Customer Services – 0800 358 7911
Phone PayPal on their freephone customer service contact number 0800 358 7911 if you unable to login to your account to deposit or withdraw money to your current account. Alternatively, if you are making an online transaction but your payment is being declined then you should get in touch to ask whether you have been any charged fees that have not yet shown up on your statement.
Callers can also get in touch with the PayPal customer service team for technical support if they are unable to log into their account or link their bank card to the payment service. Alternatively, if a recent transaction is not appearing on your PayPal statement then you should ask PayPal whether your payment has gone through successfully. Moreover, if you have purchased an item on eBay but your order has not arrived then you should discuss how to request a refund. On the other hand, if you are a seller on eBay then you can also use this number to ask whether PayPal will take any fees from your account balance.
Furthermore you should call this helpline immediately to report a suspicisious transaction which you did not authorise as your account may have been accessed by fraudsters. PayPal will subsequently investigate the payment and will provide you with a full refund to your wallet funds if they determine that you did not make the payment. Please have the full details of the payment such as time, vendor and address to hand so that they can process your enquiry as swiftly as possible.
Information about Call Costs and Opening Times
PayPal uses a 0800 freephone number meaning that there will be no cost to get in touch if you are calling the customer service team from a UK landline or mobile phone. Furthermore, the PayPal call centre is available to take calls during the opening hours of 8am-9pm Monday to Friday, 8am-9pm Saturday and from 9am-9pm on Sundays.
Online Resolution Centre
Alternatively, if you would like to register a formal complaint about the conduct of an eBay seller or if you are unhappy with the fees charged to your PayPal account then you may find a response to your concerns when you login to the PayPal Online Resolution Centre.