You can contact Just Eat on their customer service number 0208 736 2000 for enquiries about the process of ordering food online, to register a complaint about a takeaway restaurant, or to check the expiry date of a discount voucher over the phone.
General Enquiries – 0208 736 2000
Contact Just Eat on their UK customer service number 0208 736 2000 for telephone enquiries, and to report a late delivery on your takeaway order. Notably, you can get in touch if the restaurant has failed to deliver so that a Just Eat representative can assist you throughout the refund process. For instance, Just Eat can credit your account with a voucher equal to amount you spent in the failed order, so that you can purchase a meal from an alternative restaurant. Similarly, if a restaurant has failed to deliver your food, was late or delivered an incorrect order then you can use this number to register a formal complaint. Just Eat can also contact a restaurant on your behalf if you are unable to receive tracking updates and your order is running late.
Alternatively, customers may have enquiries about the process of ordering food online, particularly when applying a discount code or promotional offer. You should phone Just Eat for technical support if you are having difficulties using their mobile app to process an order. Furthermore, a customer service advisor can help reset your account details or payment information over the phone.
Call Costs and Opening Hours
Contact numbers that start with a geographic area code cost the same per-minute rate as any local call made from a UK landline or mobile phone. However, Just Eat may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. Just East is available to be contacted during the working week as the call centre is open during the hours of 9am-6pm Monday to Friday.
Key Just – UK Phone Numbers
|Just Eat Department||UK Contact Number||Opening Hours|
|Customer Services||0208 736 2000||9am-6pm Monday to Friday|
|Switchboard and Restaurant Business Enquiries||0344 243 7777||9am-6pm Monday to Friday|
Write to the Company
You can use the Just Eat postal address for both written enquiries and to make a formal complaint regarding a late order or if you are dissatisfied with the quality of food provided by a restaurant: Just Eat ltd, Imperial Place (IP4), Maxwell Road, Borehamwood, WD6 1JN, United Kingdom.